Is your organization suffering from the effects of poor Customer Experience (CX)? Brands with superior CX bring in 5.7x more revenue than their competitors that lag in CX. And 73% of consumers say a good experience is key in influencing their brand royalties.
In short, CX is critical to your organization’s success.
Watch this on-demand webinar to learn three strategies you can embrace to stay competitive and rapidly develop best-in-class CX in 2022.
Brian Gilman, IntelePeer Chief Marketing Officer, shares how you can quickly improve CX without additional developer resources.
He discusses how to:
• Inspire customer loyalty through automated, targeted, and personalized customer communications.
• Intertwine different interactive communication methods to deliver a positive, consistent experience.
• Ensure frustration-free support by improving agent response time, optimizing staffing, and offering multiple support channels.
• Inspire customer loyalty through automated, targeted, and personalized customer communications.
• Intertwine different interactive communication methods to deliver a positive, consistent experience.
• Ensure frustration-free support by improving agent response time, optimizing staffing, and offering multiple support channels.